Questions, Feedback, or Need Assistance?

What is ParentMD?
ParentMD is a digital healthcare platform offering expert pediatric resources, personalized content, and innovative tools to support parents at every stage of their child’s development.

Who can use ParentMD?
ParentMD is designed for parents, guardians, and caregivers looking for trustworthy and easily accessible pediatric health information and tools.

What makes ParentMD different from other parenting platforms?
ParentMD combines pediatrician-approved content with cutting-edge tools like ParentAI and personalized Playbooks to provide a comprehensive, trusted resource for every stage of parenting.

Can I share my membership with a family member or a caregiver?
Yes! ParentMD memberships can be shared with an additional family member or caregiver, so they can stay involved in your child’s care and stay informed and on the same page.

How many children can I set up within my account?
Your ParentMD membership allows you to add all of your children so you get relevant content based on your child’s age.

How do I sign up?
Visit ParentMD.com and click "Get Started." Choose your subscription plan and create an account to start accessing all the resources.

How do I know which Playbook to start with?
ParentMD will guide you to the appropriate Playbook based on your child’s age and developmental stage during the sign-up process.

What is the Baby Playbook?
The Baby Playbook is a step-by-step guide for navigating your baby’s first 12 months, offering tailored advice, milestone tracking, and updates based on your baby’s development.

What comes after the Baby Playbook?
After the Baby Playbook, you’ll transition into the Toddler Playbook and other developmental stages, each designed to provide age-appropriate guidance and support. We are currently working hard to add a wealth of content beyond the Baby Playbook so you have ParentMD as a trusted guide till your child becomes a young adult.

Does ParentMD content include personalized advice for twins or multiple children?
Yes! Our Playbooks and Knowledge Base include tailored advice for parenting twins or multiples, ensuring every child’s unique needs are addressed.

How does the Knowledge Base fit in?
The Knowledge Base is your go-to library for in-depth articles, guides, and videos covering all aspects of parenting, from newborn care to teen health.

What is ParentAI?
ParentAI is a virtual assistant that provides instant, trustworthy answers to your parenting questions anytime, anywhere.

How accurate is ParentAI?
ParentAI sources information from pediatrician-approved content and is regularly updated to ensure accuracy and reliability.

How do I ask ParentAI a question?
Simply type your question into the ParentAI search bar, and it will provide clear, helpful answers in seconds.

What if I have trouble accessing my account?
Click “Forgot Password” on the login page or contact our support team at hello@parentmd.com for assistance.

Who do I contact for technical issues?
Our support team is here to help! Reach out at hello@parentmd.com anytime.