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Relationships and Trust is Where the Magic Happens w/ Mick Connors, MD | Ep. 20

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Dr. Connors joins us in the studio for a conversation covering several topics, but all pointing back to “where the magic happens” which they identify as relationships and trust with parents. Both Dr. Connors and Dr. Honaker discuss their personal missions to give families what they want and need in a way that is new and innovative so that kids can get the best care possible. Healthcare is a complex business with many challenges, but this conversation is enough to inspire anyone to think outside the box and get back to the foundation of what’s important to guide us.

Show Notes: 

  • Introduction to Dr. Connors, pediatric ER physician and entrepreneur
  • Learning more about the challenges of healthcare systems from electronic medical records
  • A story about a child visiting the ER 26 times
  • The origin of Anytime Pediatrics and why Dr. Connors started the business
  • The business and its impact on families
  • “The best thing I can do is give families reassurance...”
  • The value of telehealth and the need for pediatric partners in caring for a child
  • The survey answers of parents: trust, relationships, information from trusted sources
  • “The blocking and tackling of healthcare are relationships and trust.”
  • Getting physicians to give parents what they want and need in a way that they want it vs. How physicians want to deliver it or are required to deliver it based on the system requirements
  • The practicality of Dr. Honaker offering well-checks after hours
  • How ParentMD, Anytime Pediatrics and telehealth entities can build relationships that aren’t at the level of the primary care pediatrician, but still trusted and reliable
  • No a longer linear continuum of care - so many options that parents don’t know where to go
  • What Dr. Connors wants parents to know about emergency medicine
  • When you should go to the ER

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